Start your claim — One-touch intake

Flight & situation

Passengers

Preferences

Sign

Confirmation

Your flight and situation

Fill in the flight details. We monitor all deadlines automatically.

Flight number * Found on your booking confirmation or boarding card

Flight date *

Departure airport *

Destination *

Booking reference (PNR)

Country where ticket was purchased

Country of residence

What happened to your flight? *

Flight delayed (≥3 hours on arrival)

Flight cancelled (<14 days notice)

Denied boarding (overbooking)

Rebooked by airline

Arrival delay (hours)

What has the airline already offered or paid?

Nothing — no offer received

Voucher received

Partial payment received

Full compensation already received

I have previously submitted a claim myself for this flight

Passenger details

Fill in each passenger's details. We need a full address in case court proceedings are needed.

Number of passengers

Booking confirmation (once per booking)

PDF, JPG or PNG — maximum 10 MB

Your preferences

You make these decisions once — we then act entirely within your parameters without ever needing to contact you about them again.

Accept a voucher: a voucher worth at least 150% of the legal cash amount may be accepted.

By default we always refuse vouchers — unless you tick this box and the voucher is worth at least 150%.

Litigation: DelayPaid may take the matter to court at no cost to me if necessary.

If you untick this, the claim may stall if the airline refuses — court escalation would not be available.

Our settlement policy: we accept any offer ≥100% of the legal amount; 75–99% only when the case is demonstrably weak; below 75% we always escalate. No decision required from you — this policy operates automatically in your interest.

Sign the power of attorney

Read the power of attorney for each passenger and sign by typing your full name and ticking the box. The submit button activates once all adult passengers have signed.

After submission you will receive a confirmation email. No win = nothing to pay.

Claim submitted!

Your file has been created and the power(s) of attorney have been recorded. You don't need to do anything else.

1
Confirmation email You will receive an immediate confirmation with the signed power of attorney details.
2
File review (within 2 working days) We assess the merits and retrieve the public flight record.
3
Claim letter sent We send the formal claim to the airline and monitor the 14-day response deadline.
4
Payment and settlement Once the airline pays, we deduct our fee and transfer the balance to your IBAN within 5 working days.

Questions? Email us at info@delaypaid.com.

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