✈ EU Regulation 261/2004

Your flight was delayed?
Up to €600 compensation.

DelayPaid handles your EU261 claim from start to finish — paperwork, airline, court if needed. You sign one power of attorney. We do the rest.

Check my flight How it works
No win, no fee
25% fee (VAT incl.)
Limitation: 2 years (NL)
AMS
Amsterdam
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BCN
Barcelona
+4h 15m
1,242 km
Applies
Your compensation
€400
You receive
€300

Check your flight

Enter your flight details. Our tool calculates your expected EU261 compensation in seconds.

1
Flight details
2
Delay
3
Result
Found on your booking confirmation or boarding pass
Date of the scheduled flight
Arrival delay (not departure delay) determines your right to compensation
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We're upfront about your options

  • You can submit this claim yourself, directly to the airline, for free. DelayPaid saves you the time and hassle, but using us is entirely your choice.
  • We give no guarantee of payment. Whether the airline pays depends on the facts and the airline's response. We escalate to court if necessary.
  • Our fee of 25% including VAT is only charged if we recover compensation for you. No win = nothing to pay.
  • The result above is an estimate based on the data you entered. The actual claim may differ.

Four steps. You do two minutes of work.

You sign one digital power of attorney. After that, we handle everything: from the first letter to the airline to court proceedings if it comes to that.

  1. 1

    Check your flight

    Use our check tool to see how much compensation you can expect under EU261.

  2. 2

    Register & sign the power of attorney

    Fill in the registration form and digitally sign one power of attorney. That is all — we take over from there.

  3. 3

    We submit and handle everything

    We prepare your formal claim letter, submit it to the airline, and follow up on deadlines.

  4. 4

    Negotiate, collect & transfer

    Airlines sometimes offer a settlement. We assess and negotiate. Agreed? We receive and transfer your share within 5 working days.

  5. 5

    If necessary: court

    If the airline refuses, we take the matter to court. All costs are covered by DelayPaid — you only pay on success.

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EU261 in brief

EU Regulation 261/2004 gives passengers the right to €250–€600 compensation for delays of 3+ hours at arrival, cancellations, or denied boarding — unless there was an extraordinary circumstance such as severe weather.

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When do you qualify?

  • ✓ Arrival delay of 3+ hours
  • ✓ Flight cancelled with less than 14 days' notice
  • ✓ Denied boarding (overbooking)
  • ✗ Extraordinary circumstances (ATC strike, severe weather)
  • ✗ Claim expired (past the limitation period)
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Don't miss the deadline

In the Netherlands, your claim expires 2 years after the flight date. Belgian law is even stricter: 1 year. Other countries vary. Don't wait too long.

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How much compensation?

The amount is determined by flight distance, not ticket price.

Short distance

€250 per person

Flights up to 1,500 km
e.g. Amsterdam – London

  • Delay of 3+ hours at arrival
  • Or flight cancelled
  • Or boarding denied
You receive: €250 − €63 fee = €187
Most common

Medium distance

€400 per person

1,500 – 3,500 km
e.g. Amsterdam – Barcelona

  • Delay of 3+ hours at arrival
  • Or flight cancelled
  • Or boarding denied
You receive: €400 − €100 fee = €300

Long distance

€600 per person

Over 3,500 km
e.g. Amsterdam – New York

  • Delay of 4+ hours at arrival
  • Or flight cancelled
  • Or boarding denied
You receive: €600 − €150 fee = €450
Full pricing page

Common questions

Yes, absolutely. You have the right to submit your EU261 claim directly to the airline yourself, at no cost. DelayPaid takes that work off your hands: we know the procedures, track deadlines, and escalate to court if necessary. That costs you 25% of the compensation paid out — nothing if we win nothing.
EU Regulation 261/2004 applies if your flight departed from any EU/EEA airport, or if an EU-based airline operated a flight arriving at an EU/EEA airport. A flight from New York to Amsterdam with KLM (NL) is covered; the same route with Delta (US) is not.
Most airlines respond within 4–8 weeks. If an airline refuses or doesn't respond, we start court proceedings (Dutch cantonal court), which can take 6–12 months. We keep you updated throughout.
We don't stop at a refusal. We send a formal demand letter. If that doesn't work, we go to court. All escalation costs are covered by us. You only pay our fee if we ultimately succeed.
The limitation period depends on the country. In the Netherlands: 2 years. Belgium: only 1 year (art. X.49 WER — the shortest in the EU). Germany: 3 years. France and Spain: 5 years. Italy: 2 years (safe working deadline). Don't wait too long — once the time limit has passed, the claim cannot be pursued.
A power of attorney authorises us to act on your behalf: submitting the claim, negotiating with the airline, and taking the matter to court if necessary. Your claim remains yours — we are your representative, not the owner of your claim. The power of attorney covers only this specific flight.
More answers

Start your claim

Our one-touch intake form collects everything in one session — flight details, passenger data and the digital power of attorney. You sign once and never need to do anything else.

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One-touch intake

Fill in everything at once — flight, passengers, IBAN and power of attorney. Then we handle everything. No win, no fee. 25% success fee incl. VAT.

Start my claim →

Honest about your rights

  • You can also submit this claim yourself and for free, directly with the airline.
  • We make no guarantee of payment. Whether the airline pays depends on the facts.
  • Our fee of 25% including VAT is only due if we obtain compensation for you.