DelayPaid is a Dutch EU261 claim service that represents passengers via power of attorney — your claim stays yours, we act as your representative. No win, no fee, 25% success fee (VAT included).
Millions of EU flight passengers are entitled to compensation each year — but most never claim it. Airlines count on passengers not knowing their rights, or giving up when they meet resistance. DelayPaid levels the playing field.
We represent you — your claim stays yours. We never buy your claim. This means you always stay in control.
Our base is the Dutch legal system (cantonal court). For international flights from/to Dutch airports, we can enforce claims across EU borders.
No assessment fees, no admin charges, no exit fees. 25% only when we recover. That aligns our interests completely with yours.
You can claim yourself, for free. We tell you this upfront. If you choose to use us, it's an informed choice — not a hook.
We process claims with a systematic, deadline-driven approach. Every file gets assessed against EU261, the flight data, and the airline's history. We know which airlines pay quickly and which ones need court proceedings — and we plan accordingly.
For international passengers: we handle flights from or to Dutch airports (AMS, EIN, RTM) and enforce claims before Dutch courts. The Dutch cantonal court has jurisdiction over EU261 claims involving Dutch airports (HvJ EU Rehder, C-204/08).