EasyJet delay or cancellation: your EU261 rights

For an EasyJet flight from a Dutch airport (primarily Amsterdam Schiphol) with an arrival delay of 3 hours or more, EU Regulation 261/2004 entitles you to financial compensation of €250 or €400 per person. Despite Brexit, EasyJet flights departing from EU airports remain fully covered by EU261. You can claim for free directly with EasyJet, or through a specialist agency. DelayPaid works exclusively on flights to or from Dutch airports.

Compensation amounts for EasyJet flights

Flight distance	Min. arrival delay	Compensation
Up to 1,500 km	≥ 3 hours	€250 per person
1,500 – 3,500 km	≥ 3 hours	€400 per person

EasyJet operates almost exclusively on short and medium-haul routes within Europe, so the maximum compensation for most EasyJet flights is €400.

Does EU261 still apply after Brexit?

Yes. EU Regulation 261/2004 applies to all flights departing from airports located in EU member states. The United Kingdom left the EU, but the Netherlands did not. Every EasyJet flight departing from Amsterdam Schiphol is fully covered by EU261, regardless of EasyJet's British registration.

How to file a claim with EasyJet

1. Collect your boarding pass, booking confirmation, and evidence of the actual arrival time.
2. Log in at easyjet.com and navigate to the flight disruption claim form.
3. State clearly you are claiming under EU Regulation 261/2004, specify the amount, and request payment by bank transfer.
4. EasyJet typically responds within 4–8 weeks.
5. If refused or no response: escalate to the ILT or engage a specialist.

What to do if EasyJet refuses

• ILT (Netherlands): Free complaint to the Inspectie Leefomgeving en Transport.
• Dutch court: For flights departing from Dutch airports, Dutch courts have jurisdiction.
• Claims agency: DelayPaid handles the procedure on a no-win-no-fee basis (25% incl. VAT).

The limitation period in the Netherlands is 2 years from the flight date (art. 8:1835 BW).