Route Amsterdam–Las Palmas (Gran Canaria)
Airlines operating the Amsterdam–Las Palmas (Gran Canaria) route include:
EU Regulation 261/2004 applies to all flights departing from Amsterdam (AMS), regardless of the airline. Flights from Las Palmas (Gran Canaria) back to the Netherlands fall under EU261 if operated by an EU-based carrier. Note: DelayPaid only accepts claims for flights departing from or arriving at Dutch airports (Amsterdam Schiphol, Eindhoven).
When are you entitled to compensation?
EU261/2004 entitles you to €400 per person if your flight:
- Arrived more than 3 hours late at the final destination (delay is measured at arrival — Sturgeon ruling)
- Was cancelled with less than 14 days' notice
- Denied boarding due to overbooking
- Missed connection caused by a delay on the first leg
The regulation covers flights up to 2 years ago (Dutch limitation period).
To be honest: when does it NOT work?
- The disruption was caused by extraordinary circumstances beyond the airline's control (severe storm, political unrest, air traffic control strike) — this waives the right to compensation. Technical faults are generally not extraordinary circumstances (Wallentin-Hermann, Van der Lans).
- You were offered an alternative flight that fell within EU261's re-routing limits.
- You booked through a third party (tour operator) — your claim may follow a different route, but is often still valid.
- The flight departed outside the EU with a non-EU carrier: EU261 does not apply.
You can always file a claim yourself — for free — directly with the airline or a national enforcement body. DelayPaid is there if you'd prefer to hand it over.
How DelayPaid works
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1Free check (2 min) Enter your flight details. We instantly verify eligibility using live flight data.
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2Sign a power of attorney If we see a valid claim, you sign a digital power of attorney. We take over all correspondence.
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3We claim against the airline We send a formal claim, track all deadlines, and go to court or an arbitration body if needed.
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4Payout If we win, you receive €400 minus our 25% success fee (incl. VAT). If we lose, you pay nothing.
Frequently asked questions about Amsterdam–Las Palmas (Gran Canaria)
How much compensation can I claim for a delayed or cancelled flight from Amsterdam to Las Palmas (Gran Canaria)?
The distance Amsterdam–Las Palmas (Gran Canaria) is approximately 2975 km. Under EU Regulation 261/2004, you are entitled to €400 compensation per person if your flight was delayed by more than 3 hours, cancelled, or if you were denied boarding. This applies to flights operated by Transavia, TUI fly and Corendon (and 1 more) and all other EU-based airlines, and to flights by non-EU airlines departing from Amsterdam (AMS).
When am I NOT entitled to compensation?
You are not entitled to compensation if the airline can prove that the disruption was caused by 'extraordinary circumstances' beyond their control. Examples: severe weather, political unrest, air traffic control strikes (not the airline's own staff), or security threats. Note: technical faults are rarely accepted as extraordinary circumstances by courts.
How long do I have to submit a claim?
This depends on the country whose courts handle the claim. DelayPaid files all claims under Dutch jurisdiction (Netherlands Court of First Instance), where a 2-year limitation period applies. Don't wait unnecessarily long: the sooner you claim, the more complete your documentation tends to be.
Can I claim directly from Transavia myself?
Yes, you can always file a claim yourself directly with the airline — it's free. If they reject your claim, you can also file a complaint at no cost with a national enforcement body (such as the ACM in the Netherlands, or the CAA in the UK). DelayPaid handles everything for you if you'd prefer to outsource it. We charge a 25% success fee (incl. VAT) — only if we win.
What documents do I need to file a claim?
You will need: your booking confirmation or e-ticket, proof of the delay or cancellation (screenshot, email from the airline, boarding pass), and your bank account details for the payout. Missing documents? We can often use flight data records to prove the delay even without your paperwork.
Is this service available for passengers who are not based in the Netherlands?
Yes. DelayPaid accepts claims from passengers of any nationality for flights departing from or arriving at Dutch airports (Amsterdam Schiphol, Eindhoven). Under EU law (HvJ Rehder ruling), claims can be filed in the country of departure or arrival, so the Dutch courts are competent regardless of your home country. We handle all correspondence in English.
Start your claim for flight AMS–LPA
Free check, no obligation. We only charge a 25% success fee (incl. VAT) if we win.
Yes, check my claim for free Or file directly with the airline or a national authority — always an option.Other routes
We handle claims for all EU routes. See also: